We understand if you have second thoughts.
While we're sad to see you go we want to make sure returns are as simple as possible for you.

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Reach out to us through email, call or text. Our customer care representatives will arrange everything together with you.
This includes us scheduling a pick up on a day that's convenient for you.
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Our shipping partners will collect your product from your home.
Don't worry about repacking or fitting it back into the box.
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Once the collection is complete, you'll get your full refund.
And we mean every single cent.
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Our Return Policy for Mattresses

  • You have 100 calendar days from the date of delivery to return your Marble Mattress.
  • To start a return, please call or email customer care through the contact us page
  • Once eligibility is confirmed, a customer care representative will help facilitate the process for you.

To Be Eligible For A Return

  • Your Mattress must be clean and undamaged
  • You must still be within the 100-night trial period
  • Your Mattress must not have been resold
  • Your Mattress is located in the same address as your shipping address

Our Return Policy for Adjustable Bed Frames

  • You have 30 calendar days from the date of delivery to return any of Marble's series of Adjustable Bed Frames
  • To start a return, please call or email customer care through the contact us page
  • Once eligibility is confirmed, a customer care representative will help facilitate the process for you.

To Be Eligible For A Return

  • Your Adjustable Bed Frame must be clean and undamaged
  • You must still be within the 30-night trial period
  • Your Adjustable Bed Frame must not have been resold
  • Your Adjustable Bed Frame is located in the same address as your shipping address
contact@72x

Reach out to us through email, call or text. Our customer care representatives will arrange everything together with you.
This includes us scheduling a pick up on a day that's convenient for you.

truck@72x

Our shipping partners will collect your product from your home.
Don't worry about repacking or fitting it back into the box.

money@72x

Once the collection is complete, you'll get your full refund.
And we mean every single cent.

Our Return Policy for Mattresses

  • You have 100 calendar days from the date of delivery to return your Marble Mattress.
  • To start a return, please call or email customer care through the contact us page
  • Once eligibility is confirmed, a customer care representative will help facilitate the process for you.

To Be Eligible For A Return

  • Your Mattress must be clean and undamaged
  • You must still be within the 100-night trial period
  • Your Mattress must not have been resold
  • Your Mattress is located in the same address as your shipping address

Our Return Policy for Adjustable Bed Frames

  • You have 30 calendar days from the date of delivery to return any of Marble's series of Adjustable Bed Frames
  • To start a return, please call or email customer care through the contact us page
  • Once eligibility is confirmed, a customer care representative will help facilitate the process for you.

To Be Eligible For A Return

  • Your Adjustable Bed Frame must be clean and undamaged
  • You must still be within the 30-night trial period
  • Your Adjustable Bed Frame must not have been resold
  • Your Adjustable Bed Frame is located in the same address as your shipping address

FREQUENTLY ASKED QUESTIONS

What happens to returns?

Our team try their best to donate all return products to a charity or recycle it. Under no circumstances are returned products restocked or resold. If you know a great charity you'd love to support, contact us and we will try our best to work with them.

Get started with a Return

Need help to get a return started?